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FAQ

Find answers to commonly asked questions about our product.

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Where do you ship from?

Our office and warehouse in Santa Monica, CA

Do you offer free shipping?

FREE U.S. SHIPPING OVER $50 | INTERNATIONAL OVER $200

Does Teawaves offer any locations where I can try samples?

Yes please, please, please! Check our home page for farmers market locations where we offer samples and periodically hold tea ceremonies. The best way for you to gain confidence in our product is to try it yourself.

Where does your tea come from?

All of our tea comes from five tea gardens primarily in Fujian, China where our co-founder Joey is from and has familial ties and we can trust the tea growers and tea makers.

How does caffeine content vary between types of tea?

All tea that comes from the tea plant does have caffeine that affects people’s bodies in different ways. No matter the tea, though, one of the most important things we can stress is that the caffeine in tea is different from the caffeine in coffee! With that being said, as a general rule—caffeine is more potent in more oxidized teas (black tea), less potent in non-oxidized or hardly oxidized teas (green tea, white tea) and falls in the middle with partially oxidized tea (oolong tea).

What are benefits of drinking tea?

While the number one benefits from drinking tea are the experiences, either by yourself or with friends/family/acquaintances, and the delectable flavor, there have been many purported physical and mental health benefits associated with drinking tea studied in nearly every country on earth. While some tea is reported to be especially good for skin (white tea), some for weight loss (oolong tea), others for hearth health (black tea), it’s agreed that tea is a generally healthy beverage for almost all people!

What’s the difference between your tea and other teas?

Aside from the obvious answers—our taste and authenticity—our tea is very special because it comes straight to us from the source. All of our tea is single, origin, high grade and quality controlled crafted by tea makers and farmers with familial ties. In addition to our personal trust and relationships with these artisans, our tea goes through a strict, sixteen step, scientific quality control process.

Are your teas certificated organic?

Our tea is not certified organic nor do we make claims that it is certified organic. We do believe, however, that our product could likely be certified organic because our farmers only use traditional cultivating methods that are based on centuries old practices before chemical pesticides. Given that organic certifications are not a major concern for consumers in China, our farmers are reluctant to jump through the hoops and pay the fees needed for this certification. However, our plan when we grow larger as a company is to supplement the cost and effort for our farmers to attain these organic certifications.

How should I store my tea?

Our packaging is suitable to storing tea for extended periods of time so long as you reseal the packaging as airtight as you can, keep it in a room temperature and reasonably dry place away from light. If you do plan to transfer the tea to a different container, keep it mind that not only should it be airtight, but also keep out light. Thus avoid any glass or plastic that is transparent.

How long does tea stay fresh?

The tea that teawaves offers will stay fresh for up to eighteen months with the exception of the white tea whose flavor will enhance with age.

Southern California Locations

Find us at your local farmer's markets

Monday
West Hollywood
9am - 2pm
Tuesday
Simi Valley 7th Day Adventist
11am - 3pm
Wednesday
Lake Forest
4:00pm - 8:00pm
Compton College
3:00pm - 7:30pm
Watts Willowbrook
9:00am - 2:00pm
Midtown Ventura
9:00am - 1:00pm
Irvine at Kaiser Permanente
9:00am - 2:00pm
Thursday
Glendale Market
10:00am - 2:00pm
Thousand Oaks
12pm - 5pm
Redondo
8am - 1pm
Westwood
12pm - 5pm
Friday
Paseo 17 (Only First Friday of the Month)
9:00am - 1:00pm
Laguna Hills
9am - 1pm
Simi Valley
11am - 3:30pm
Monrovia
5pm - 9pm
Saturday
Santa Monica
8am - 1pm
Downtown Ventura
8:30am - 12pm
Costa Mesa
9am - 2pm
Hollywood Park
9am - 1pm
Sunday
Tustin
9:00am - 1:00pm
Wellington Square
9:00am -1:00pm
Great Park Irvine
10:00 AM - 2:00 PM
Santa Clarita
8am - 12pm
Pacific Palisades
8am - 1pm
Hollywood
8am - 1pm

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